IT Support Specialist

TownTalents · recruiting for a confidential client

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Listing updated

Pay
₹40,000–70,000 a month
Location
Nagpur, Maharashtra
Work mode
Remote
Job type
Full time
Experience
2–5 yrs
Category
IT

In hand: about ₹36,000–63,100 a month after PF and income tax (estimate). How it's worked out

We are looking for an IT Support Specialist to provide remote technical support to our clients. Join our innovative team in Nagpur.

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About the role

As an IT Support Specialist, you will play a crucial role in assisting clients with technical issues while providing effective guidance on software and hardware solutions. This role requires strong problem-solving abilities and excellent communication skills to engage with users across various levels.

Your daily tasks will involve troubleshooting technical problems, installing necessary software, and maintaining accurate documentation of support requests. Our client values a culture of continuous learning, offering numerous opportunities for skill development in the dynamic IT landscape.

What you'll do

  • Troubleshoot technical issues
  • Install software
  • Maintain support documentation
  • Assist clients with IT queries

What you'll need

  • Bachelor's degree in IT or related field
  • Experience in technical support
  • Strong communication skills

Skills

Problem-solving Technical knowledge Customer service

Good to have

Familiarity with ITIL best practices Experience with remote support tools

Benefits

  • Remote work flexibility
  • Health benefits
  • Continuous learning opportunities

Interested in this role?

It takes about two minutes. Free to apply — TownTalents never asks candidates for money.

Apply now

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Questions about this job

What are the main responsibilities of an IT Support Specialist?
You will provide technical support to clients and troubleshoot issues remotely.
Is experience required for this position?
Yes, we seek candidates with 2 to 5 years of experience in IT support.
Can this role be performed remotely?
Yes, this is a remote position.

Listing last updated

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IT Support Specialist

₹40,000–70,000 a month

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