About the role
As a Customer Support Executive, you will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. Your daily responsibilities will include responding to customer emails, managing phone inquiries, and ensuring high levels of customer satisfaction.
This role is ideal for individuals who are empathetic, patient, and possess strong communication skills. You will be part of a collaborative team that values customer feedback and fosters professional development.
If you are committed to delivering exceptional customer experiences and seek a supportive work environment, we encourage you to apply.
What you'll do
- Handle customer inquiries via phone and email
- Resolve customer issues promptly
- Maintain accurate records of customer interactions
- Provide feedback to improve service
What you'll need
- Bachelor's degree or equivalent experience
- 1-3 years in customer service
- Excellent verbal and written communication skills
Skills
Problem-solving skills
Communication skills
Empathy
Good to have
Experience with CRM software
Knowledge of customer service best practices
Benefits
- Health insurance
- Performance bonuses
- Training and development opportunities
Interested in this role?
It takes about two minutes. Free to apply — TownTalents never asks candidates for money.
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Questions about this job
What are the key responsibilities of this position?
You will respond to customer inquiries, resolve issues, and maintain customer satisfaction.
Is this position hybrid?
Yes, this is a hybrid role with both onsite and remote work.
What qualifications do I need?
Experience in customer service is preferred, along with strong communication skills.
What is the salary range for this role?
The monthly salary ranges from INR 20,000 to INR 35,000.
How do I apply for this position?
Click "Apply Now" on this page to apply through TownTalents. TownTalents is recruiting for this role on behalf of a client employer.
Listing last updated