About the role
As an IT Support Specialist, you will be responsible for providing technical assistance and support to users experiencing issues with their IT systems. Your role will involve diagnosing problems, troubleshooting hardware and software issues, and ensuring that users have the necessary tools to perform their tasks efficiently.
You will work closely with team members to resolve technical inquiries and maintain a high level of customer satisfaction. A strong understanding of computer systems, networks, and software applications is essential, as well as excellent communication skills to effectively assist users with varying levels of technical expertise.
Our client offers a collaborative work environment and opportunities for professional development. If you are passionate about technology and helping others, this role could be a great fit for you.
What you'll do
- Troubleshoot hardware and software issues
- Provide technical support to users
- Install and configure computer systems
- Maintain and update IT documentation
What you'll need
- Bachelor's degree in Computer Science or related field
- Good communication skills
- Knowledge of IT systems
Skills
Good to have
Benefits
- Competitive salary
- Health benefits
- Opportunity for career growth
Interested in this role?
It takes about two minutes. Free to apply — TownTalents never asks candidates for money.
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