Healthcare Customer Service Representative

TownTalents · recruiting for a confidential client

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Listing updated

Pay
₹20,000–30,000 a month
Location
Hyderabad, Telangana
Work mode
Hybrid
Job type
Part time
Experience
Up to 2 yrs
Category
Healthcare

Our client is seeking a Healthcare Customer Service Representative to assist patients and manage inquiries.

Apply now

About the role

Our client is looking for a dedicated Healthcare Customer Service Representative to provide exceptional support to patients and healthcare providers. In this role, you will assist with inquiries, resolve issues, and ensure a seamless experience for those seeking healthcare services.

The ideal candidate will possess strong communication skills and a compassionate approach, as you will be the first point of contact for patients. You will handle a variety of tasks, including answering questions about services, scheduling appointments, and providing information on health plans.

This position offers an opportunity to make a positive impact in the healthcare field while working in a supportive environment. If you are passionate about helping others and have a background in customer service, we encourage you to apply.

What you'll do

  • Handle patient inquiries via phone and email.
  • Schedule appointments for patients.
  • Assist with insurance and billing questions.
  • Maintain accurate patient records.

What you'll need

  • High school diploma or equivalent.
  • Strong communication skills.
  • Basic computer proficiency.

Skills

Excellent verbal and written communication. Customer service orientation. Problem-solving skills.

Good to have

Familiarity with healthcare terminology. Basic knowledge of insurance processes.

Benefits

  • Flexible working hours.
  • Training and development opportunities.
  • Employee wellness programs.

Interested in this role?

It takes about two minutes. Free to apply — TownTalents never asks candidates for money.

Apply now

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Questions about this job

What does the day-to-day work involve?
You will assist patients with inquiries, manage appointment scheduling, and help with insurance claims.
Is prior experience in healthcare required?
No prior experience is required, but good communication skills are essential.
What is the work schedule like?
This is a part-time role with flexible hours.
Where is the position located?
The position is hybrid, based in Banjara Hills, Hyderabad.

Listing last updated

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Healthcare Customer Service Representative

₹20,000–30,000 a month

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