About the role
As a Healthcare Customer Service Representative, you will serve as the vital first point of contact for patients seeking assistance with healthcare services. Your primary duties will include responding to patient inquiries, scheduling appointments, and providing guidance on insurance-related matters. This role requires a compassionate approach and a strong interest in healthcare, ensuring that you meet the needs of patients effectively.
Working remotely offers you the flexibility to manage your time while contributing significantly to enhancing patient experiences. Our client is committed to your professional growth, providing ongoing training and support to help you excel in your role. Join us in making a positive impact on patients' lives through exceptional customer service.
What you'll do
- Handle patient inquiries via phone and email
- Schedule appointments and manage calendars
- Assist patients with insurance claims and queries
- Provide information on healthcare services
What you'll need
- Diploma in healthcare or related field
- 1+ years of customer service experience
- Strong communication skills
Skills
Good to have
Benefits
- Work from home flexibility
- Training and development programs
- Health benefits
Interested in this role?
It takes about two minutes. Free to apply — TownTalents never asks candidates for money.
Healthcare Customer Service Representative jobs in other cities
Questions about this job
What are the working hours for this position?
What qualifications are necessary?
Will I receive training for this role?
Is this a permanent position?
Listing last updated
Before you apply: career guides
1 min read · Career Advice
1 min read · Industry Insights
2 min read · Job Search Tips