About the role
As a Customer Support Specialist, you will serve as the primary point of contact for clients seeking assistance with logistics services. Your responsibilities will include addressing inquiries, resolving issues, and providing detailed information on service offerings.
This role involves managing customer queries through email and chat, processing orders, and collaborating effectively with logistics teams to ensure high levels of customer satisfaction. If you are passionate about customer service and thrive in a remote work environment, we encourage you to apply.
What you'll do
- Manage customer inquiries
- Resolve service issues
- Collaborate with logistics teams
- Process orders
What you'll need
- Experience in customer support
- Understanding of logistics
- Strong communication skills
Skills
Customer service
Problem-solving
Communication
Good to have
Knowledge of logistics software
Sales experience
Benefits
- Work from home
- Flexible hours
- Potential for future opportunities
Interested in this role?
It takes about two minutes. Free to apply — TownTalents never asks candidates for money.
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Questions about this job
What are my responsibilities as a Customer Support Specialist?
You will manage client inquiries, resolve issues, and provide service information.
Is this position remote?
Yes, this role is fully remote.
What qualifications do I need?
1-3 years of experience in customer support or logistics.
What is the salary range for this role?
The salary ranges from INR 20,000 to INR 35,000 monthly.
How can I apply for this position?
Click "Apply Now" on this page to apply through TownTalents. TownTalents is recruiting for this role on behalf of a client employer.
Listing last updated